Shipping policy

SHIPPING POLICY

Vista Direct Limited offers free delivery within the United Kingdom.

DELIVERY TIME

Orders are normally delivered within 5 working days.

Please allow up to 5–7 working days for delivery. Delivery times are estimates and may occasionally be affected by circumstances outside our control.

DELIVERY COST

UK delivery is FREE.

ORDER PROCESSING

Orders are normally processed and prepared for dispatch as soon as possible after payment has been received.

DELIVERY ADDRESS

Please make sure your delivery address is correct when placing your order. We cannot be responsible for delays or additional costs caused by an incorrect or incomplete delivery address.

DELIVERY PROBLEMS

If your order arrives damaged, appears to have been damaged during delivery, or does not arrive within the expected delivery period, please contact us as soon as possible with your order number and details of the issue.

We will work with you and the delivery service to resolve the problem.

CONTACT

If you have any questions about delivery, please contact Vista Direct Limited using the contact details provided on our website.

Vista Direct Limited
Oak Tree Farm
Green Road
Thorpe
Egham
TW20 8QL
United Kingdom